Self-help resources
IT tools, news & service status.
Free browser-based diagnostics, live cybersecurity news and real-time status for the platforms your business depends on — no software needed.
23+ years in the Rio Grande Valley100% cloud-nativeMonday–Friday support
Toolkit
Diagnose it yourself
Internet speed test
Slow speeds cause Teams call issues and slow cloud access.
--Mbps down
--Mbps up
--ms ping
IP & network info
Your public IP and network details — useful for VPN and remote access troubleshooting.
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DNS lookup
Look up DNS records for any domain. Helpful for email delivery issues.
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Browser & system info
Useful details to share when requesting IT support.
Password strength checker
Runs entirely in your browser — we never see or store it.
Quick fix guide
Fixes that resolve 60% of everyday IT issues.
Computer slow?
Hold Shift + Restart in Windows for a full reboot.
Hold Shift + Restart in Windows for a full reboot.
Email not working?
Check mailbox size in Outlook; archive older email if full.
Check mailbox size in Outlook; archive older email if full.
Internet down?
Unplug router/modem 30 seconds, plug back in, wait 2 minutes.
Unplug router/modem 30 seconds, plug back in, wait 2 minutes.
Teams/Zoom choppy?
Close unused tabs, move closer to WiFi, run the speed test.
Close unused tabs, move closer to WiFi, run the speed test.
Still stuck? Our team is ready Monday–Friday.
Stay informed
IT news & service status
Latest IT & cybersecurity newsAuto-updated · The Hacker News
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Live service statusTop 5 business-critical services · refreshes every 5 min
Still stuck?
Our team is ready Monday–Friday. Click Live Support at the top of the page to connect via TeamViewer, or request help below.