Managed IT Services in the Rio Grande Valley
For a predictable monthly fee — less than one in-house IT employee — your business gets a full team of engineers, proactive monitoring, unlimited business-hours support and a dedicated IT manager who knows your environment.
What is included
Managed IT vs. break-fix vs. an in-house hire
Break-fix IT waits for something to fail, then bills $125–$200 an hour plus emergency and travel fees. A full-time IT employee costs $75,000–$95,000 a year with benefits, is a single point of failure, and still needs outside help for complex work. Managed IT from Tech-Net gives you an entire team, proactive prevention and a fixed monthly cost. Compare all three for your environment →
How support works
Most issues are resolved remotely the same business day — your team clicks the Live Support button at the top of this site, and an engineer connects via TeamViewer. On-site needs are dispatched across the Rio Grande Valley, typically next business day. Support hours are Monday through Friday; we are honest about that because it is what we deliver.
Other services
Cloud Migration
Move off on-premises servers to 100% Microsoft 365 cloud with zero downtime.
Learn more →Managed IT Services
Flat-rate help desk, monitoring and a dedicated IT manager, Monday–Friday.
Learn more →Cybersecurity
Microsoft Defender, SonicWALL, MFA, Zero Trust and ransomware defense.
Learn more →Microsoft 365 Management
Entra ID, Intune, SharePoint, Exchange Online and Teams — managed and secured.
Learn more →Network Design & Infrastructure
LAN/WAN, enterprise WiFi, VPN, VoIP and fiber for offices and job sites.
Learn more →VoIP & Business Phone Systems
Fully managed VoIP from a RingCentral Partner — desk phones, apps, number porting and ongoing support.
Learn more →IT Project Management
Office buildouts, multi-site rollouts and procurement on fixed-price terms.
Learn more →vCIO & IT Strategy
Outsourced CIO: roadmaps, vendor management, budgets and compliance.
Learn more →Ready to modernize your IT?
Schedule a free, no-obligation assessment. We will evaluate your environment and show you what a server-free, 100% cloud operation looks like for your business — and what it saves.